Click below for two independent studies that investigated the pros and cons of pursuing ISO
9001 and ISO
Does ISO 9001 Certification Pay?
ISO 14001: Irrelevant or Invaluable?
"Developing a Management System" vs. "Getting ISO Certified"
Contrary to what many consultants may tell you, “ISO
Certification” for your organization is NOT difficult to achieve.
However, not all companies develop a system ready for certification that improves performance.
Certification” is granted when your organization is assessed as conforming to a system standard by an independent third-party known as a registrar. Common ISO
standards used are ISO
9001 for quality management systems and ISO
14001 for environmental management systems.
Certification” is intended to provide interested parties with confidence that the operation of the organization meets at least minimum, agreed standards.
Because these standards are agreed by many different countries and usually apply to all industries, these standards simply reflect good management practice.
Despite good intentions, many companies favor the objective “ISO
Certification” over “Improved Business Performance AND ISO
Certification”. When developing your management system ready for certification using the Action Planning Checklists, consider these best practices:
Value Adding and Certified Systems:
- Align quality objectives with business, strategic and process objectives
- Enroll top management when analyzing the core process
- Identify and enroll process owners when analyzing key processes (support and from the core)
- Use visual systems (including flowcharting) whenever possible
- Use paperless documentation whenever possible
- Use a “top down” approach
- Reflect the as-is system and table improvement opportunities for once the system is in place, used and stable
- Correlate system performance to corporate financial statements
- Use the system for data-driven preventive action
- Are easy to use by anyone in the organization