Before declaring conformity
Make sure that your system for the business has been thoroughly assessed for effectiveness
and conformity by a Certified Lead Auditor working alone or leading a team of auditors
who have successfully completed certified training.
The auditor training should be certified by an internationally recognized auditor
certification program, such as RABQSA International or the International Register
of Certified Auditors (IRCA). In the USA, the National Auditor Certification
Program is administered by RABQSA International.
Some organizations omit the key process of design from their system. Include design
if the goods, services or processes could cause injury, loss or death or if customer
dissatisfaction or significant pollution could arise from inadequate control of
the design process.
Are you ready for registration?
If your system is effective and conforms with the system standard you choose then
you may be ready for accredited registration. Avoid going for registration with
an immature system. Make sure it is the system you want.
Your system may be effective as it enables objectives to be met. It may also be
difficult to use and keep up to date so, if you have the time, simplify the system
before the registration assessment to reduce its operating costs. Rid your system
of unnecessary bureaucracy before and after registration!
A consultant should only be retained to reduce the cost of realizing an effective
system. If you have one, make sure he or she is ready to accept responsibility for
saying when the system is ready for registration after an audit. We always use an
impartial auditor who is separate from the advisory team.
The crunch question for selecting a registrar
Of course you will have made sure that all Registrars on your short list are accredited
twice. Once as a Registrar and second for your particular industry. The
is very helpful in this regard. Call them at 800 606 5394.
For additional guidance ready for downloading or printing:
LE-032 SELECTING YOUR REGISTRAR - A PARTNER FOR LIFE
After deciding which of these you trust and comparing costs (annualized over three
years) the one question we have found that quickly condenses this list is:
"Please show me how your company is making sure that our existing and potential
customers know and respect your certificate."
We are developing a slowly growing list of truly impartial and accredited Registrars
who perform well in response to this question.
LE-098 Keep your system independent of your registrar