A measuring system is part of an organizations overall management system, and for laboratories, the measuring system is often the most significant part of that system.  Laboratories develop, implement and continually improve their process-based management systems to ensure they understand, quantify, control and continually improve their measuring processes.

ISO/IEC 17025 has been developed and agreed as the international laboratory management system standard.  This standard recognizes the importance of how competent individuals contribute to controlling measurement uncertainty through their interaction with measuring equipment.  ISO/IEC 17025 provides a framework of good management practices for laboratories performing testing and calibration, but conforming to the standard does not guarantee operational excellence.  The best laboratories in the world not only seek accreditation to ISO/IEC 17025, they also develop their process-based management systems to ensure continual process improvement.

At QMII, we pride ourselves in our >20 year history of helping clients develop process-based quality management systems, long before conformity and compliance through continual process improvement became popular.  This history and approach is integrated into our training.

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