Laboratory Management Systems and ISO/IEC 17025 Training
For laboratories, understanding measurement uncertainty is key.
out testing, calibration or both. Testing relies upon a measurement system using calibrated gages
to determine characteristics in relation to a target. Measurement uncertainty is quantified as
the observed process variance attributed to the measuring system. The measuring system is the
combined effort of controls, resources, information and material used to assign values to measured
A measuring system is part of an organizations overall management system, and for laboratories,
the measuring system is often the most significant part of that system.
implement and continually improve their process-based management systems to ensure they understand,
quantify, control and continually improve their measuring processes.
ISO/IEC 17025 has been developed and agreed as the international laboratory management system standard.
This standard recognizes the importance of how competent individuals contribute to controlling
measurement uncertainty through their interaction with measuring equipment. ISO/IEC 17025 provides a
framework of good management practices for laboratories performing testing and calibration, but
conforming to the standard does not guarantee operational excellence. The best laboratories in the
world not only seek accreditation to ISO/IEC 17025, they also develop their process-based management
systems to ensure continual process improvement.
At QMII, we pride ourselves in our >20 year history of helping clients develop process-based
quality management systems, long before conformity and compliance
through continual process improvement became popular. This history and approach is integrated
into our training.
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