Must a registrar employ a certified lead auditor?

Problem Solving and Corrective Action Using 8D

This workshop teaches a team-based approach to eliminating root causes through effective preventive and corrective action using the Eight Disciplines Problem Solving (8D) methodology. At the heart of any management system is an engine for finding problems within the system, prioritizing problems based upon stakeholder needs (including financial impact), identifying root causes, eliminating the causes and putting the controls in place to make sure they never happen again.  Using a hands-on approach, this workshop prepares the team to jump-start any preventive and corrective action process—whether your system is new or has been in place for years.

Who should attend?

  • Preventive and Corrective Action Teams
  • Quality Managers
  • Improvement Specialists/Teams
  • Auditors
  • Process Owners
  • Functional managers

What you will learn:

  • Preventive and corrective action process (meeting the requirements of ISO 9001 and ISO 14001)
  • Selecting preventive and corrective action teams
  • How nonconformity statements affect the preventive and corrective action process
  • Prioritizing nonconformities and preventive and corrective actions using Pareto analysis and based upon stakeholder requirements
  • Root cause analysis
  • Planning and executing preventive and corrective action
  • Keeping the gains
  • How this methodology meets the requirements of ISO/TS 16949

Duration:  1 day

Schedule and In-house Pricing:  This class is currently offered in-house.

Need help?  Call us at 888.357.9001 or email