30 Mar 2020

eight steps for internal audit
Internal audit programs play an important role in ensuring the success of the system. ISO standards such as ISO 9001, ISO 14001,  ISO 45001 provide the framework for management systems to function using a process-based approach, to achieve customer and other stakeholder’s requirements. Organizations certified to ISO standards, strive to be compliant, efficient and remain certified. Succe...

25 Mar 2020

ISO 9001 certification decline graph
ISO 9001 certification have seen a decline in the past two years per data from ISO. Some say that the standard has gotten too complicated with the introduction of organizational context, risk-based thinking and the removal of mandatory documented procedures. Even a few of QMII’s clients had considered letting their certification lapse as conformity to the new standard was perceived as to...

11 Feb 2020

ISO 14001 Lead Auditor training introduces students to the ISO 14001 standard and its interpretation as well as the skills needed to assess the effectiveness of the environmental management system. ISO 14001 in its 2015 revision introduces the lifecycle perspective. In essence, the standard asks organizations to use a lifecycle perspective when designing/manufacturing their products/serv...

09 Jan 2020

Leadership shaking hands
Who cares about the system?  Management systems need top management commitment to work well, and yet many systems lack the necessary commitment. You may recognize some symptoms.  Policy - ignored.  Objectives  are barely alive. Corrective actions remain open. Managers seem not to appreciate the value of the requirements.  Employees are unsure about the system’s requirements. Proactive i...

26 Sep 2019

Leaky pipe image
Root Cause Analysis (RCA) or Causal Analysis when applied correctly should help to prevent the recurrence and occurrence of similar issues within the organization. Why then is such little time, money and or effort afforded to it? Heroes save the day! Yet again! How often have we come across news articles that laud those who manage the crisis, stop the plane from crashing or save the p...

04 Apr 2019

Root Cause Analysis
As we work with clients, we find increasing examples of certification bodies requiring risk to be documented within an organization. This despite ISO 9001 specifically not requiring so! This then brings up the question, “How should we audit the requirements of risk-based thinking within an organization when the same has not been documented using a formal risks management system or me...

07 Nov 2018

Root Cause Analysis
ISO standards such as ISO 9001, ISO 14001 and ISO 45001 provide the framework for management systems to function using a process-based approach, to achieve customer and other stakeholder’s requirements. Organizations, certified to ISO standards, strive to be compliant, efficient and remain certified. Successful systems have Top Management (TM) / Leadership that are committed to and engag...