17 Dec 2021

How often have we heard these words within our organization? Often the evidence is right before the persons eyes and they fail to see it. Perhaps in the hope that the failure to acknowledge it will cause it to go away. Across industries “non-conformities” have come to be recognized as something negative, to be done away with quickly. ISO 9001 2015 training teaches us that a non-conformit...

03 Nov 2021

Two decades ago, the United States was involved in a horrendous tragedy on September 11th, 2001. On September 11th (9/11) four planes flying over the eastern US were seized simultaneously by small teams of hijackers. They were used as giant missiles to crash into well-known landmark buildings in New York and Washington, DC. This attack changed America forever. The next terror attack wil...

25 Oct 2021

  As I was driving home from work, I noticed the following on the back of a vehicle, "Quality without question". This got me thinking about the message that was being conveyed. Did the organization mean to convey that their quality was great and should not be questioned? That a customer should take their word just because they say so. For many of us that is exactly what we do whe...

18 Jun 2021

What is problem solving? What is problem solving? Problem solving is defined as the act of defining a problem, Identifying, prioritizing, and selecting alternatives for a solution and then implementing a solution. A problem – solving process is necessary for all business #management-systems. Why? Because #leadership wants to see continual improvement in their systems and identifying sol...

09 Jun 2021

Woman is using tablet pc, pressing on virtual screen and selecting iso 9001
Quality! Why is it so important? Quality can be defined as the standard of something as measured against requirement; the degree of excellence of achieving the requirement. Each day we read through hundreds and thousands of reviews just so we can buy a quality product or service. Even individuals searching for an ISO 9001 training are looking to identify a training provider that will pro...

29 Mar 2021

Quality! Who does not want it. We read through hundreds and thousands of reviews each day just so we can buy a quality product or service. Even those searching for an ISO 9001 training are looking to identify a training provider that will provide a quality training. ISO 9001 is an international standard set by the International Organization for Standardization (ISO) that defines the fram...

28 Mar 2021

In the aerospace industry a small error in the supply chain can have disastrous consequences to the final product. AS9100 certification in the industry provides third party validation of the processes and organization has put in place to manage the quality of the product/service they deliver. It also helps to provide confidence to customers that they employ a process-based management sys...

27 Mar 2021

AS9110 Process Effectiveness Assessment Reports are used to identify the effectiveness of a process. PEAR was developed to allow audit personnel to systematically evaluate the effectiveness of a process as performed by the organization. It takes the inputs, outputs, actual steps of the process and recourses and controls in account. Turtle diagrams are often sued to depict PEARs. The P...

26 Mar 2021

Subchapter M ushered in a new era for the inland water companied within the US in the towing industry. The need for the regulation was driven by the many accidents that occurred on the inland waters of the US owing substandard vessels and incompetent personnel in use. As companies struggle to meet the requirements of the new regulation, those opting for the TSMS option seek documentation...

24 Mar 2021

ISO 9001 training is a great starting point for those that do not have a good understanding of the ISO 9001 standard and are looking to implement it within their organization. The standard provides the framework for implementing a quality management system and defines requirements around the plan-do-check-act framework. ISO 9001 is also the basis for many other ISO standards such as ISO ...