Understanding theISO 17025 Quality Manager Job Description . An ISO 17025 Quality Manager plays a critical role in maintaining and improving quality standards within an organization. They are responsible for overseeing the implementation and maintenance of ISO 17025, an internationally recognized standard for testing and calibration laboratories. This article explores the essential responsibilities and qualifications of an ISO 17025 Quality Manager.


1. Overseeing ISO 17025 Compliance: The ISO 17025 Quality Manager ensures that all processes, procedures, and documentation within the laboratory meet the requirements of the standard. They establish and maintain a quality management system to ensure compliance.

2. Developing and Implementing Quality Policies: They create and implement quality policies and procedures to improve laboratory processes. This involves developing standardized operating procedures, work instructions, and quality manuals.

3. Training and Development: The Quality Manager provides training to laboratory personnel on quality systems, ISO 17025 requirements, and good laboratory practices. They also ensure that all employees are aware of their responsibilities and understand the importance of quality compliance.

4. Internal Audits and Corrective Actions: Conducting regular internal audits to assess the effectiveness of the quality management system is another crucial responsibility. The Quality Manager identifies non-conformities and implements corrective actions to address them.

5. External Audits and Accreditation: Coordinating external audits by accreditation bodies is essential for maintaining ISO 17025 accreditation. The Quality Manager ensures that the laboratory is adequately prepared for these audits and assists in addressing any findings or recommendations.

6. Continuous Improvement: The Quality Manager leads continuous improvement initiatives, promoting a culture of quality within the laboratory. They analyze data, identify trends, and implement appropriate corrective and preventive actions to enhance quality performance.


To excel in this role, an ISO 17025 Quality Manager should possess the following qualifications:

1. Strong Knowledge of ISO 17025: Thorough understanding of ISO 17025 requirements and experience in implementing and maintaining the standard within a laboratory setting.

2. Quality Management Experience: Previous experience in quality management, preferably in a testing or calibration laboratory, with a focus on compliance, audits, and process improvement.

3. Excellent Communication Skills: Effective communication is crucial to interact with laboratory personnel, accreditation bodies, and other stakeholders. The Quality Manager should have strong verbal and written communication skills.

4. Attention to Detail: The ability to pay meticulous attention to detail is essential to ensure compliance with ISO 17025 requirements and to identify areas for improvement.

5. Analytical and Problem-Solving Skills: The Quality Manager should be skilled in data analysis, root cause analysis, and implementing effective corrective and preventive actions.


In conclusion, the ISO 17025 Quality Manager plays a vital role in maintaining quality excellence and compliance within a laboratory. Their responsibilities encompass overseeing ISO 17025 compliance, developing quality policies, conducting internal and external audits, and promoting continuous improvement. Possessing strong knowledge of ISO 17025, quality management experience, effective communication skills, attention to detail, and analytical abilities are crucial for success in this role. By ensuring adherence to ISO 17025 requirements, the Quality Manager helps the organization maintain a high standard of quality and credibility in the testing and calibration services it provides.

Recommended Posts