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Stay informed with insights from QMII’s consultants, auditors, and trainers. Whether you’re navigating a new ISO standard, preparing for certification, or building a resilient management system, our blog is your resource hub for clarity and continuous learning.

What is a Quality Manual and Do You Still Need One?
Documentation might not sound exciting, but for U.S. companies, a quality manual system is a critical foundation. It defines how processes are managed, responsibilities are

How to Build an Effective Corrective Action System (CAS)
Every U.S. company faces recurring problems—whether it’s defective products, customer complaints, or compliance findings. Without structure, these issues keep coming back. That’s why building an
CAPA Missteps: Common Root Cause Analysis Errors and How to Avoid Them
Why CAPA is Often Poorly Implemented Despite Being Widely Used? After more than 25 years of collaborating with various organizations—from maritime shipping firms to aerospace
Systems Thinking in Action: Solving Cross-Functional Problems Without the Blame Game
Successful organizations—like seaworthy vessels—are built on systems that work harmoniously. But too often, when problems arise, the knee-jerk reaction is to find someone to blame.
Internal Audits That Drive Value: Moving From Policing to Partnering
For many organizations, internal audits often come with a collective sigh—just another box to check, a “necessary evil” to keep that ISO certificate in good

Domestic Passenger Vessel Accidents Are Preventable Using a Management System (Part Two)
Dr. IJ Arora: In the first part of this two-part article, we began to consider the key commonality of accidents involving domestic vessels such as the Conception and the Spirit