A process-based management system defines the key processes already established within the organization. Using rigorous process analysis, you will develop a management system that has low implementation costs and is documented only to the extent necessary for control.

Gain competency in

  • System development project management
  • Process analysis (the process approach)
  • Imparting these two skills to others

Users improve the resulting system to add value and reduce costs while conforming to industry, national, and international system standards and applicable local and federal regulations.

Your team will be able to:

  • Analyze core process (to identify key processes and process interactions)
  • Work with process owners to analyze key processes (to define in sufficient detail for operation and control who does what to fulfill process objectives)
  • Design new key processes
  • Simplify documentation
  • Use and continually improve the system

How you can use these skills:
After participating in this workshop, the team will be able to apply the process approach to develop an effective management system that also happens to conform to any set of requirements, including:

  • ISO 9001
  • ISO 14001
  • IATF 16949
  • ISO/IEC 17025
  • ISO 27001
  • AS9100 and AS9110
  • ISO 28000
  • FDA Regulations
  • FAA Regulations
  • ISM and ISPS Codes
  • ISO 45001
  • Other requirements specific to your company and/or industry
  • Top Management
  • System Managers
  • Process Owners
  • Quality, Environment, Health & Safety (QEH&S) Professionals
  • ISO Managers and Management Representatives


  • Lecture: Developing Process-Based Management Systems
  • Lecture: Requisite System Standard Understanding
  • Lecture: Process View of an Organization
  • Workshop: Defining Measurable Objectives


  • Lecture: Analyzing a Process
  • Workshop: Determining Core Key Processes
  • Lecture: Responsibilities for Processes
  • Lecture: Documenting Your System
  • Workshop: Analyzing a Key Process


  • Lecture: Designing a New Process
  • Lecture: Whole System Development Project
  • Workshop: Planning Your System Development Project

Attendees successfully completing the training provided receive a Certificate of Participation, which includes the number of training hours attended.