ISO/IEC 20000 INTRODUCTION
ISO/IEC 20000 Introduction training course enables you to comprehend the
fundamental concepts of an IT Service Management System (ITSMS).
By attending the ISO/IEC 20000 Introduction course, you will understand the importance of an IT Service Management System and the benefits that businesses, society and governments can obtain.
The ISO/IEC 20000 Introduction training in Virginia is one option for the training. Click the Register Now button for other locations or contact us.
GENERAL INFO
- Course Duration: 1 Days
- Training material containing over 100 pages of information and practical examples will be distributed
- A participation certificate of 7 CPD (Continuing Professional Development) credits will be issued
- Individuals interested in IT Service Management
- Individuals seeking to gain knowledge about the main processes of IT Service Management Systems (ITSMS)
Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.
DAY 1
Introduction to IT Service Management System (ITSMS) concepts as required by ISO/IEC 20000.
- Individuals interested in IT Service Management
- Individuals seeking to gain knowledge about the main processes of IT Service Management Systems (ITSMS)
Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.
DAY 1
Introduction to IT Service Management System (ITSMS) concepts as required by ISO/IEC 20000.
ISO COURSES ONLINE?
With the QMII interactive class room experience, you can benefit from high quality QMII training without having to travel.
In our virtual courses you will use GoToTraining, an interactive learning platform. The Virtual QMII Classroom (VQC) can be accessed from your Desktop, Laptop or Tablet with an internet connection.
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