ISO 20000 LEAD AUDITOR TRAINING
ISO/IEC 20000 Lead Auditor training enables you to develop the necessary expertise to perform an IT Service Management System
(ITSMS) audit by applying widely recognized audit principles, procedures and techniques. During this training course, you will acquire
the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1
certification process.
Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit
team, communication with customers, and conflict resolution.
The ISO/IEC 20000 Lead auditor training in Virginia is one option for the training. Click the Register Now button for other locations
or contact us.
GENERAL INFO
- Course Duration: 5 Days
- Certification fees are included on the exam price
- Training material containing over 450 pages of information and practical examples will be distributed
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
- In case of exam failure, you can retake the exam within 12 months for free
- Course Duration: 5 Days
- Certification fees are included on the exam price
- Training material containing over 450 pages of information and practical examples will be distributed
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued
- In case of exam failure, you can retake the exam within 12 months for free
QMII’s ISO/IEC 20000 Lead Auditor training enables candidates to:
- Understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000
- Acknowledge the correlation between ISO/IEC 20000-1, ISO/IEC 20000-2 and other standards and regulatory frameworks
- Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
- Learn how to lead an audit and audit team
- Learn how to interpret the requirements of ISO/IEC 20000-1 in the context of an ITSMS audit
- Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
- Understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000
- Acknowledge the correlation between ISO/IEC 20000-1, ISO/IEC 20000-2 and other standards and regulatory frameworks
- Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
- Learn how to lead an audit and audit team
- Learn how to interpret the requirements of ISO/IEC 20000-1 in the context of an ITSMS audit
- Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
- Auditors seeking to perform and lead IT Service Management System (ITSMS) certification audits
- Managers or consultants seeking to master an IT Service Management System audit process
- Individuals responsible for maintaining conformance with ITSMS requirements
- Technical experts seeking to prepare for an IT Service Management System audit
- Expert advisers in IT Service Management
- Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.
- Auditors seeking to perform and lead IT Service Management System (ITSMS) certification audits
- Managers or consultants seeking to master an IT Service Management System audit process
- Individuals responsible for maintaining conformance with ITSMS requirements
- Technical experts seeking to prepare for an IT Service Management System audit
- Expert advisers in IT Service Management
- Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.
DAY 1
- Fundamentals principles of service management
- Standard and regulatory framework
- Service Management Systems
- Certification process
DAY 2
- Fundamental audit concepts and principles
- Audit approach based on evidence and risk
- Initiating the audit
- Preparing for the audit
DAY 3
- Communication during the audit
- Audit procedures
- Creating audit test plans
- Drafting audit findings and non-conformity reports
DAY 4
- Documentation of the audit and its review
- Closing the audit
- Evaluating action plans
- Workshop: Corrective Action
- Managing an internal audit program
DAY 5
- Final Exam
After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.
Download Brochure for more information on examination and certification
QMII’s ISO/IEC 20000 Lead Auditor training enables candidates to:
- Understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000
- Acknowledge the correlation between ISO/IEC 20000-1, ISO/IEC 20000-2 and other standards and regulatory frameworks
- Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
- Learn how to lead an audit and audit team
- Learn how to interpret the requirements of ISO/IEC 20000-1 in the context of an ITSMS audit
- Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
- Understand the operations of an IT Service Management System (ITSMS) based on ISO/IEC 20000
- Acknowledge the correlation between ISO/IEC 20000-1, ISO/IEC 20000-2 and other standards and regulatory frameworks
- Understand an auditor’s role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011
- Learn how to lead an audit and audit team
- Learn how to interpret the requirements of ISO/IEC 20000-1 in the context of an ITSMS audit
- Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011
- Auditors seeking to perform and lead IT Service Management System (ITSMS) certification audits
- Managers or consultants seeking to master an IT Service Management System audit process
- Individuals responsible for maintaining conformance with ITSMS requirements
- Technical experts seeking to prepare for an IT Service Management System audit
- Expert advisers in IT Service Management
- Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.
- Auditors seeking to perform and lead IT Service Management System (ITSMS) certification audits
- Managers or consultants seeking to master an IT Service Management System audit process
- Individuals responsible for maintaining conformance with ITSMS requirements
- Technical experts seeking to prepare for an IT Service Management System audit
- Expert advisers in IT Service Management
- Because of our independence, you can bring your particular process and system concerns to class and the instructor will work to answer your questions as best as possible.
DAY 1
- Fundamentals principles of service management
- Standard and regulatory framework
- Service Management Systems
- Certification process
DAY 2
- Fundamental audit concepts and principles
- Audit approach based on evidence and risk
- Initiating the audit
- Preparing for the audit
DAY 3
- Communication during the audit
- Audit procedures
- Creating audit test plans
- Drafting audit findings and non-conformity reports
DAY 4
- Documentation of the audit and its review
- Closing the audit
- Evaluating action plans
- Workshop: Corrective Action
- Managing an internal audit program
DAY 5
- Final Exam
After acquiring the necessary expertise to perform this audit, you can sit for the exam and apply for a “PECB Certified ISO/IEC 20000 Lead Auditor” credential. By holding a PECB Lead Auditor Certificate, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.
Download Brochure for more information on examination and certification
ISO COURSES ONLINE?
With the QMII interactive class room experience, you can benefit from high quality QMII training without having to travel.
In our virtual courses you will use GoToTraining, an interactive learning platform. The Virtual QMII Classroom (VQC) can be accessed from your Desktop, Laptop or Tablet with an internet connection.
NEED HELP?
RECENT POPULAR SEARCHES
“Auditing Training Consulting” “ISO Training” “Maritime Consulting“ “ISO Consulting” “ISO Lead Auditor Training“ “Quality Management International Inc“ “AS9100 Training “ “AS9110 Training ” “AS9100 Lead Auditor Training “ “AS9110 Lead Auditor Training “ “Auditing Services” “Auditing Firms“ “Auditor Training” “ISO 9001” “ISO 9001 Lead Auditor Training” ” Maritime Cyber Security“ “ISO 14001 Lead Auditor” “Corporate Training Solutions“ “IATF 16949 Internal Auditor training Course“ “IATF 16949 Lead Auditor Course“ “ISO Management Systems – Workshop“ “ISM Auditor training course“ “ISO 13485 Lead Auditor Training“ “ISO 14001:2015 Executive Overview Course” “ISO 14001:2015 Lead Auditor Training Course” “ISO 14001:2015 Training Course” “ISO 17025 Lead Auditor Training Course” “ISO 22000 Lead Auditor Course” “ISO 22301 LEAD AUDITOR TRAINING Course“ “ISO 28000 Auditor Training Course“ “ISO 45001:2018 Auditor Training” “ISO 9001 Executive Overview Course“ “ISO 9001:2015 Lead Auditor Training course“ “ISO/IEC 20000 LEAD AUDITOR TRAINING“ “ISPS Auditor Training“ “MARITIME CYBER SECURITY AUDITOR TRAINING“ “Maritime Solutions“ “Online ISO Training” “Responsible Care Lead Auditor training with RCMS” “RC14001 at QMII“ “RCA / Problem Solving Workshop“ “Subchapter M Compliance” “TSMS or USCG“ “TPECS Modules” “VSO/CSO/PFSO Training Course” “what is AS100” “ISO9001 Internal Audit Training” “ISO 9001 Internal Auditor” “ISO INTERNAL AUDITOR CERTIFICATION” “Internal Audit Training Online” “ISO 9001:2015 Training” “ISO 45001 2018” “ISO 28000 training” “ISO 9001 Internal Auditor Training” “ISO 37001ISO 13485” “Quality Standard System” “ISO 22301” “AS9100 quality management system” “ISO 14001” “ISO 13485” “MDSAP” “FMEA analysis” “AS 9100 2016” “9100 INTERNAL AUDITOR TRAINING” “AS9100 Risk Management Training” “ISO 45001 Auditor Training” “ISO 45001 training” “ISO 14001 2015 lead auditor” “Design FMEA” “ISO 19011?” “AS9100 audit?” “ISO Auditor Training” “ISM Auditor Course Online” “QMS AS9100” “Become certified in ISO 9001” “AS9100 vs ISO 9001” “What is CMMI” “ISO Cyber Security” “ISO 27001 Training” “S9110” “ISO 17025 LEAD AUDITOR TRAINING ONLINE” “AS9100 compliance“
RECENT POPULAR SEARCHES
Auditing Training Consulting ISO Training Maritime Consulting ISO Consulting ISO Lead Auditor Training Quality Management International Inc “AS9100 Training “ “AS9110 Training ” “AS9100 Lead Auditor Training “ “AS9110 Lead Auditor Training “ “Auditing Services “ “Auditing Firms “ “Auditor Training ““ISO 9001 ” “ISO 9001 Lead Auditor Training “ Maritime Cyber Security ISO 14001 Lead Auditor Corporate Training Solutions IATF 16949 Internal Auditor training Course IATF 16949 Lead Auditor Course ISO Management Systems – Workshop ISM Auditor training course ISO 13485 Lead Auditor Training ISO 14001:2015 Executive Overview Course ISO 14001:2015 Lead Auditor Training Course ISO 14001:2015 Training Course ISO 17025 Lead Auditor Training Course ISO 22000 Lead Auditor Course ISO 22301 LEAD AUDITOR TRAINING Course ISO 28000 Auditor Training Course ISO 45001:2018 Auditor Training ISO 9001 Executive Overview Course ISO 9001:2015 Lead Auditor Training course ISO/IEC 20000 LEAD AUDITOR TRAINING ISPS Auditor Training MARITIME CYBER SECURITY AUDITOR TRAINING Maritime Solutions Online ISO Training Responsible Care Lead Auditor training with RCMS RC14001 at QMII RCA / Problem Solving Workshop Subchapter M Compliance TSMS or USCG TPECS Modules VSO/CSO/PFSO Training Coursewhat is AS100 ISO9001 Internal Audit Training ISO 9001 Internal Auditor ISO INTERNAL AUDITOR CERTIFICATION Internal Audit Training Online ISO 9001:2015 Training ISO 45001 2018 ISO 28000 training ISO 9001 Internal Auditor Training ISO 37001ISO 13485 Quality Standard System ISO 22301 AS9100 quality management system ISO 14001 ISO 13485 MDSAP FMEA analysis AS 9100 2016 9100 INTERNAL AUDITOR TRAINING AS9100 Risk Management Training ISO 45001 Auditor Training ISO 45001 training ISO 14001 2015 lead auditor Design FMEA ISO 19011? AS9100 audit? ISO Auditor Training ISM Auditor Course Online QMS AS9100 Become certified in ISO 9001 AS9100 vs ISO 9001 What is CMMI ISO Cyber Security ISO 27001 Training S9110 ISO 17025 LEAD AUDITOR TRAINING ONLINE AS9100 compliance