31 Aug 2020

Paper boats on water
It appears the maritime leadership is limited to the DPA/DP (Designated Person Ashore). The worst is when senior leadership of a company, washes its hands off, of the leadership role, by assuming a DP will do all that needs to be done! The ISM (International Safety Management) Code, in clause 4 defines the role of the DP (designated person).  It is to be remembered that the DP is indeed ...

02 Aug 2020

Man writing on paper
The most popular type of management systems used today often depends on the type of organization, and how they run their operations.  ISO 9001:2015 Quality Management Systems is the most popular for companies selling products to the military, along with AS9000:2016 Rev D for aviation, space, and defense organizations.  Food processors lean toward ISO 14001:2015 Environmental Management S...

20 Jul 2020

Jet Engine
The airline industry statistically has one of the best safest records. AS9100 defines the framework for a quality management system for aerospace parts manufacturers across the globe. Over the past decade there have been several airline accidents however, that have brought the safety of airlines to the forefront. In a most recent case of the Boeing 737-max a software glitch was identifie...

14 Jun 2020

Ship in water
Environmental accidents in the maritime industry get quick media attention. ISO 14001 does not guarantee that maritime accidents will not happen. It does, however, get organizations to consider their operations from a life cycle perspective of minimizing the impact of their operations on the environment. The maritime industry has for a while now been governed by the requirements of MA...

01 Apr 2020

Guidelines vs. Requirements – Providing Clarity ISO 9001 Lead Auditor training should enable auditors to focus on the requirements when auditing and to stay away from the pitfall of guidelines. Take the case of ISO 9001 or for that matter any standard. The standard has notes to explain the clauses. Clause 4.1 of ISO 9001 e.g. has 3 notes.  Are these notes integral to the clause? Yes a...

01 Apr 2020

Why do management systems fail?   During a recent discussion with a friend and client the topic was raised on why AS9110 quality management systems fail? What are the pain points that organizations face from a system perspective? While there may be many pain points for AS9110 management system failures, the reason why AS9110 and ISO 9001 may often seem a burden and pain to ...

01 Apr 2020

Eight steps for a successful ISO 9001/ ISO 45001/AS9100 audit ISO standards such as ISO 9001, ISO 14001, AS9100 and ISO 45001 provide the framework for management systems to function using a process-based approach, to achieve customer and other stakeholder’s requirements. Organizations, certified to ISO standards (ISO 9001/ ISO 45001/AS9100), strive to be compliant, efficient and rem...

01 Apr 2020

Quality Management Systems (QMS) are today extensively a part of an organization. If the TM (top management) is committed, it uses the ISO 9001 based management system to meet customer requirements, ensure customer focus and provide desired outputs. Where the TM/ leadership is immature, they often may implement a quality management system to get the ISO 9001 certification. This decision ...

01 Apr 2020

Almost everyone would like to receive a quality product or service. Quality Management Systems enable organizations to do just this but strangely enough do not guarantee it. Often the definition of quality varies; the needs of the customer and/or the product/service promised, get lost in translation. Communication plays a vital role in any relationship including in the business and custo...

25 Mar 2020

ISO 9001 certification decline graph
ISO 9001 certification have seen a decline in the past two years per data from ISO. Some say that the standard has gotten too complicated with the introduction of organizational context, risk-based thinking and the removal of mandatory documented procedures. Even a few of QMII’s clients had considered letting their certification lapse as conformity to the new standard was perceived as to...