FREQUENTLY ASKED QUESTIONS

FAQ

Imagine a system comprising your most important processes resulting in any benefits at all, don’t listen to us – see the link to the results of independent research:

Financial Benefits of ISO 9000 Certification.pdf

Imagine focusing your system on the processes that create the most waste, again see the link to the results of independent research:

Impact of ISO 14001.pdf

Successful organizations manage their processes (instead of managing departments) because processes not departments serve customers, also see the link:

LE-100 Management Systems for Efficiency and Effectiveness.pdf

Some only consider ISO 9001 only when certification is demanded by an important customer, it is far better to develop your management system on your own terms, also see the link:

LE-013 Why we should care about QMS.pdf

Your organization’s management system can get everyone involved in preventing pollution instead of relying just on the environmental specialists alone, also see the link:

LE-019 Why we should care about EMS.pdf

By using a planning checklist based on many successful projects, see the link:

LE-022.E EMS Action Planning Checklist.pdf

By using a planning checklist based on many successful projects, see the link:

LE-022.Q QMS Action Planning Checklist.pdf

Make sure they are accredited both as a registrar and for your industry and then find out how well they promote the value of their independent certification to your customers, also see the link:

LE-032 Selecting Your Registrar.pdf

Focus your team on developing the system used to run your business instead of writing procedures for ISO XXXXX certification, see the link:

LE51, Developing a Process-based Management System.pdf

How to elicit evidence of effectiveness and conformity such that the auditee is keen to remove the root causes of system or process ineffectiveness and nonconformity, also see the link:

LE-054 What should an auditor learn.pdf

Perhaps the standard represents the minimum level of due care and diligence for your industry, also see the link:

LE-055 Why concern my company with ISO.pdf

Avoid the practices (or registrars) that undermine the value of certification, see the link:

LE-065 Keep Your Auditors Independent.pdf

We specialize in enabling consultants and others to become experts in management systems, process analysis, FMEA for design of products and processes (including the supply chain), MSA (design and analysis of measurement), process control and improvement, system and process auditing, systemic problem solving, risk management and how to interpret system standards, see the link:

LE-080 Our Training Services.pdf

Improve the value of audit by training your internal auditors to synthesize audit criteria, see the link:

LE-094 QEHS Combined Systems and Auditing.pdf

Your organization’s core process is the “value stream” that converts stakeholder needs into satisfied stakeholders. It defines the scope of your system, identifies key processes and their sequence and interaction. The core process also shows how your organization interacts with its stakeholders. Also see the link:

LE-097 Why analyze your core process.pdf

Yes, such advice from auditors can damage your system and undermine the value of your certification, see the link:

LE-098 Keep your system independent of your registrar.pdf

See the FAQ on the process approach then use this useful link to transition your more effective system to ISO/TS 16949 conformity:

LE-154 Benefits of additional requirements from ISO TS 16949.pdf

Cradle to cradle describes a product’s life cycle.

Developing a formal system can help all departments within an organization better understand how they interact, particularly with respect to service, maintenance and reliability costs associated with products later in the their life cycles (usually years after it has been built).

While many manufacturers no longer support their products directly years afterwards, they do support their dealers/distributors and their overall reputation is affected by how the product ends its life. Normally, systems are designed for cradle to grave with little concern for reuse or use in a different application. Cradle to cradle means the entire life cycle through reuse has been considered during the design process and integrally part of our business management system.

By using a planning checklist based on many successful projects, see the link:

LE-022.R RCMS Action Planning Checklist.pdf