22 Feb 2021

Captain IJ Arora
Exclusions to what an organization does were integral to the ISO 9001 standard prior to the 2015 version update. After all an organization cannot do all the work. Clause 7.1.1 lays the foundation on this thought by accepting that an organization must determine and provide resources. In doing so it determines the constraints and capabilities of the existing resources and what needs to be ...

09 Apr 2019

Captain IJ Arora
Measurable objectives are an essential input for all levels of the management and come from the top management (TM). These objectives guide personnel at the work level to help ensure the success of a management system. The need for a set of value-based metrics is met by looking carefully at the company policy (based on the strategic direction) and then drawing the measurable objectives f...

31 Aug 2018

In the past year there has been a lot of activity in the development and revision of ISO standards. Highlighted below are a few key updates: ISO 41001 – Facility Management This new standard applies the concept of the Plan-Do-Check-Act cycle to the discipline of Facilities Management. This standard provides the requirements for a facility management system where an organization nee...